Pool is a nice bonus.

Very clean, comfortable beds, but the furniture is a bit outdated.

Comfortable stay with helpful staff

I had a pleasant stay here. the room was clean and offered a cozy atmosphere after a long day of travel. The breakfast options were plentiful, and I particularly enjoyed the fresh oatmeal and cinnamon rolls. However, the check-in process could be improved, as I waited a bit longer than expected without anyone at the counter.

I had a recent stay at the Holiday Inn Express in Richmond. The room exceeded my expectations with its cleanliness and modern decor. The shower was spacious, which I absolutely love. The breakfast options were fantastic, especially the pancakes and fresh fruit. Each staff member I interacted with was friendly and eager to assist. However, I faced an issue when maintenance entered my room while I was there, checking on a shelf. It would have been better if it was done when I was out. The curtains didn’t close completely, leaving too much light in at night, which made it hard to sleep. Despite a couple of bumps, the staff made the experience enjoyable overall.

I had a great experience with clean rooms and comfy beds. The breakfast options were top-notch, especially the pancakes! I'd definitely return for another stay.

Loved the quietness of the room and the quick wifi in the lobby! Perfect for a business trip, and parking was a breeze.

The lobby decor was charming and warmly inviting, making me feel right at home. I appreciated the easy access to common areas, perfect for seniors like me who enjoy a leisurely stroll to breakfast.

Could use more accessible seating areas.

It was just a great fit for a weekend adventure in Richmond with real value for money. The hot breakfast could use some fresh fruit options, like strawberries or bananas. Make sure to ask for extra hangers when you check in.

The hotel was clean and modern, making it very welcoming. I appreciated the attentive staff who helped me with my bags, ensuring I felt comfortable and well taken care of during my stay.

Could use more accessible seating areas.

After a prior stay in richmond, i was pleased with how holiday inn express exceeded my expectations. The room was clean and quiet, allowing for a relaxing and restful night. Breakfast had a great variety, including scrambled eggs and yogurt, which made mornings enjoyable.

This place suits me perfectly! The free Wi-Fi, 24-hour reception, and seasonal outdoor pool. I remember the staff kindly helped me print tickets during my first visit, a great touch! I'll return for Easter.

attentive and friendly staff made my stay special with an unbeatable breakfast spread

Loved the cozy beds and amazing breakfast!